Fast, hassle-free support from first contact to final resolution.
At Nova Motor Assist, we provide the post‑accident process fast, fair, and stress‑free accident management services. Whether you’re a private motorist, taxi driver, PCO professional, or fleet operator, our multilingual team is here to get you back on the road quickly and with zero hassle. From the first notification of loss (FNOL) to vehicle recovery, credit hire, repairs, and uninsured loss recovery (ULR) – we take care of everything, so you don’t have to.
Call us anytime or submit your details online — we’re available 24/7 to help immediately after an accident.
Our team sets up your claim, takes care of all the paperwork, and deals directly with insurers so you don’t have to.
If your vehicle is not drivable, we’ll arrange fast nationwide recovery and safe storage at a secure facility.
We’ll provide you with a like-for-like replacement vehicle — often delivered the very same day, so you can keep moving.
Your vehicle will either be repaired by our approved bodyshops using genuine parts or, if written off, we’ll recover its full pre-accident value.
From start to finish, we’ll keep you updated every step of the way until your claim is settled and you’re back on the road.
You’ve got nothing to lose – and everything to gain.
382 Kingsway, Manchester, M19 1PL
claims@novamotorassist.co.uk
0333 041 5050
EXCELLENT Based on 47 reviews Posted on Google Ahmed AliTrustindex verifies that the original source of the review is Google. I am extremely pleased with the service provided by Nova Motor Assist. Following an accident involving a bus, liability was disputed from the outset and the bus company initially offered only a 50/50 settlement. Nova Motor Assist handled my claim efficiently and professionally, keeping me informed throughout the process. Their team challenged the third party’s position and worked diligently to secure a full admission of liability, resulting in a 100% settlement in my favour. I am very grateful for their expertise, persistence, and excellent customer service, and would highly recommend them to anyone needing assistance with a motor claimPosted on Google Adil KhanTrustindex verifies that the original source of the review is Google. I had a great experience with Nova Motor Assist after my car was rear-ended and ultimately written off. The at-fault insurer’s engineer initially deemed the vehicle repairable, but Nova Motor Assist challenged the assessment and successfully secured a full settlement for my car. They also provided a replacement vehicle immediately, making the whole process much less stressful. I’m extremely happy with their professionalism, support, and the outcome of my claim, and would highly recommend their services.Posted on Google Shafeeq AhmadTrustindex verifies that the original source of the review is Google. Excellent service from start to finish. The team at Nova Motor Assist were professional, responsive, and kept me updated throughout the process. They handled everything efficiently and achieved a great outcome for my claim. I would highly recommend their services to anyone needing motor claims assistance.Posted on Google Alla Aljanadi555Trustindex verifies that the original source of the review is Google. I received excellent service from Nova Motor Assist from start to finish. The team handled my claim quickly and professionally, keeping me informed throughout the process. They arranged a courtesy car promptly, which helped me stay on the road with minimal disruption, and my vehicle damage payment was processed much faster than I expected. The whole experience was straightforward and stress-free thanks to their efficiency and excellent customer service. I would highly recommend Nova Motor Assist to anyone needing assistance following a road traffic accident.Posted on Google Noman LiaqatTrustindex verifies that the original source of the review is Google. I highly recommend Nova Motor Assist. After my car was hit while parked in a McDonald’s car park, with me sitting inside at the time, the other driver reversed into my vehicle and then fled the scene. Although I managed to take the registration number, the driver later denied any involvement in the accident. Nova Motor Assist acted quickly, handled my claim efficiently, provided me with a courtesy car, and contacted McDonald’s to obtain CCTV footage, which clearly confirmed the collision. Despite the other party denying liability from the outset, Nova Motor Assist successfully proved what happened and secured a payout for my vehicle. Their professionalism, persistence, and excellent customer service made a stressful situation much easier, and I am extremely pleased with the outcome.Posted on Google Ali JavedTrustindex verifies that the original source of the review is Google. Excellent service from Nova Motor Assist. After my Porsche Taycan was hit by a bus while parked unattended, they handled my claim quickly and professionally, arranged a Porsche 911 replacement car without delay, and kept the whole process stress-free. The claim was dealt with efficiently and my payout was received in no time. I would highly recommend Nova Motor Assist to anyone needing reliable and professional accident management services.Posted on Google Ahmed KhattabTrustindex verifies that the original source of the review is Google. After an accident where the other driver fled the scene, I was fortunate to have taken photos as evidence. The driver later claimed he had sold the vehicle before the accident to avoid liability, but Nova Motor Assist handled my claim brilliantly, challenged the insurer, proved the vehicle had not been sold, and successfully secured a full settlement for me. Their professionalism, persistence, and expertise were outstanding, and I would highly recommend their services.Posted on Google Jasim2 StrangeTrustindex verifies that the original source of the review is Google. ✨ “Nova Motor Assist made the whole process stress-free. From recovery to a replacement car, everything was handled quickly and professionally.” ✨ “Brilliant service – I had a taxi replacement delivered the same day, no hassle at all. Highly recommend to any PCO driver.” ✨ “The team was supportive from start to finish. They dealt with insurers, recovery, and repairs – I didn’t have to worry about a thing.” ✨ “Fast, friendly and professional. Nova Motor Assist got me back on the road in no time after my accident.” ✨ “Great experience! No excess to pay, no long calls with insurers – just smooth, efficient service.”Posted on Google Golden RoofingTrustindex verifies that the original source of the review is Google. I cannot recommend Nova Motor Assist highly enough. After I was involved in an accident, liability was disputed from the very beginning, which made the whole situation extremely stressful. Nova stepped in immediately, arranged a courtesy car without delay, and took control of my case. Their team worked tirelessly to challenge the disputed liability and ultimately managed to turn the case around completely. They secured a full liability admission from the other side and ensured I received payment for my vehicle. The professionalism, communication, and determination shown throughout the process were outstanding. A huge thank you to everyone at Nova Motor Assist for their hard work and support. Excellent service from start to finish. Well done, Nova! ⭐⭐⭐⭐⭐Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more